.faq-messages{flex-direction:column;gap:2rem;max-width:900px;margin:0 auto;padding:42px 24px;display:flex}.message-container{flex-direction:column;gap:1rem;display:flex}.message{align-items:flex-start;gap:.75rem;max-width:100%;display:flex}.message-user{justify-content:flex-end}.user-message{background:var(--color-bg-secondary);color:var(--color-text-secondary);order:1}.message-manager{justify-content:flex-start}.manager-message{background:var(--color-bg-secondary);color:var(--color-text-secondary)}.message-content{border-radius:var(--border-radius);word-wrap:break-word;max-width:70%;padding:.75rem 1rem}.user-message{border-bottom-right-radius:4px}.manager-message{border-bottom-left-radius:4px}.message-text{font-size:.95rem;line-height:1.4}.avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:.9rem;font-weight:600;display:flex}.avatar-user{background:var(--color-main-primary);color:var(--color-text-on-color);order:2}.avatar-manager{background:var(--color-main-secondary);color:var(--color-text-on-color)}@media (max-width:768px){.faq-section{padding:1rem .5rem}.message-content{max-width:85%}.avatar{width:36px;height:36px;font-size:.8rem}}@media (max-width:480px){.message-content{max-width:90%;padding:.6rem .8rem}.message-text{font-size:.9rem}}